The first thing we do is gather as much information as possible by running a number of interviews with stakeholders, doing user, competitive research and literature review.
After the exploration, we start a series of workshops to exchange ideas with the client and outline a high-level plan and strategy for the product and define the ways of communication.
Next we start creating maps, flows, diagrams, wireframes and test them. Finally we design high-fidelity interactive prototype with UI and test it with real users.
